Customer Service & Support play an important role in the success of robotic automation.
From initial enquiry and throughout the products lifetime IntegrityRobotics prides itself in providing best in class support.
Once an installation is complete, our 24*7 online forum maintains an ongoing relationship with each customer. A full line of support is available to help maximize your system up-time and enhance your return on investment.
We provide the support for following services:
We offer a variety of training's for Dobot Magician; our kick-starting “Start Playing with the Magician” training is offered free at our Nagpur office for free with every purchase.
We can also offer kick-starting training at your location for free. Actual travel & lodging-boarding expenses for the trainer shall be charged.
Exclusive course material from IntegrityRobotics- “Steps in Robotic World with the Magician” is bundled with purchase of the Magician.
Controlling software- Dobot Studio and updates are freely available for download.
A large variety of tutorials, videos, and a vibrant online community of Magician Users exists on the internet at no extra cost.
All IntegrityRobotics products come with a one-year warranty effective from the date of dispatch.